Catering consultants for museums, heritage & arts

The nice things clients say

We have built a strong reputation amongst clients and catering operators for our standards of consultancy, attention to detail, fair and honest approach. The high degree of repeat business we generate is testament to this, as is the large proportion of new business gained by referral. Yet only our clients can confirm our total commitment to your requirements.

Here are a few recent testimonials. Please visit our case studies page for more insights into our work.

This is the second time in two years that I have used BTA’s services. This time was a much more retail-focused project for a small start-up venue, rather than a large established banqueting venue. On both occasions I have found BTA’s strategic insights extremely helpful, which were backed up by in-depth research and a thorough and detailed approach to the writing of the Invitation To Tender. At each stage of the process BTA provided sound and objective advice and support and on both occasions with a successful outcome for all parties.

Karine Lepeuple, Deputy Director, Goldsmiths’ Centre

I trust Fiona to see the market: I can see the opportunity and run the tender process but I don’t have the ability to evaluate in the all seeing way she does.

Fiona has been a real pleasure to work with, she is generous with her knowledge and her time, and her influencing skills have been most precious when liaising with the Board of Trustees. I would have no hesitation in recommending Fiona to other cultural venues.

Commercial Director. ORNC

Efficient and thorough, Boyd-Thorpe Associates has consistently delivered for The Royal Parks over the years.  As a public sector organisation, best value is essential to us and BTA’s knowledge of the market and its trends has helped tremendously whether tendering for new contracts or monitoring our incumbent partners’ performance.

I would strongly recommend Boyd-Thorpe Associates to any organisation seeking plain, honest advice and needing guidance on the potential options available with regards to any level of catering provision. With BTA you can bet the information will be presented in an accessible and unambiguous way and will respond to the original brief as well as adapting and developing to the brief as it progresses

Phillip Sowter, Operations Manager, Museums Sheffield

This is the second time in two years that I have used BTA’s services. On both occasions I have found BTA’s strategic insights extremely helpful, which were backed up by in-depth research and a thorough and detailed approach to the writing of the Invitation To Tender. At each stage of the process BTA provided sound and objective advice and support and on both occasions with a successful outcome for all parties.

Fiona Boyd-Thorpe has a reputation for dealing with difficult assignments – she is the fixer!

Boyd-Thorpe Associates has provided the IWM with a professional and personable service across all of our sites on a consistent basis. They have an excellent understanding of the catering market which has enabled us to make the best appointments at each of the museum sites. I have been very happy with all of my dealings with BTA and look forward to working with them again in the future.

I have been impressed by Fiona’s expertise, her analytical skills and her integrity, she is certainly not a consultant that borrows your watch to give you the time! Fiona provided me with valuable insights on the current market and industry, and suggested the appropriate commercial model for the venue. As a result, I believe that the ORNC has found the most suitable partner to grow its business.

Commercial Director. ORNC

I expect and want my catering consultant to “sell” the opportunity to the caterers on my behalf. I really feel Boyd Thorpe Associates does that for me.

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